BUSINESS AI · IN DEVELOPMENT
ANFRAX
with FAYRA
Less routine. More time for your customers.
An international digital product being developed to help businesses handle recurring enquiries, structure customer requests and hand relevant information over to employees.
Ask about pilot participation →
What ANFRAX and FAYRA mean
ANFRAX is a coined name inspired by the German word „Anfrage“, meaning enquiry. It stands for intelligent customer enquiries, automated service and reliable follow-up.
AN = Anfragen, German for enquiries · FR = Follow-up & Response · AX = Automation Excellence.
FAYRA, pronounced „Fai-ra“, stands for Friendly AI – Your Reliable Assistant.
The names express our idea: helping businesses handle customer enquiries while making more time for personal service.
How FAYRA is designed to help
01 · UNDERSTAND
Receive enquiries
Customers send questions or requests through a planned digital contact channel.
02 · ORGANISE
Guide the conversation
FAYRA is designed to respond using approved information and collect the details needed for the next step.
03 · HANDOVER
Support employees
When a person needs to take over, the request can be prepared clearly and passed to the right team.
Project status: transparent from the start
A labelled, rules-based development demo using a fictional example business already exists. A full AI implementation, real pilot testing and commercial launch are not yet available. No confirmed prices or customer results are being claimed.
Our direction: Businesses across Europe first, multilingual solutions and wider international deployment over time.
Frequently asked questions
Is ANFRAX available to buy?
Not yet. It is in development, and the pilot phase is being prepared.
Will people still be involved?
Yes. FAYRA is intended to support employees and prepare clear handovers, not claim to replace every human decision.
Can international companies express interest?
Yes. The intended launch direction is Europe-wide, with worldwide expansion planned for later.
